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Do any of the Cabinets contain Particle Board?
No, it’s as simple as that. From day 1, we have refused to sell something we wouldn’t put in our own homes. All of our cabinet Carcass’s are made from 7 layer plywood. Our Face Frames are made from Birch. On Painted Doors, the 5-Piece Door/Drawer Head is HDF (High Densit Fiberboard) and on Stained Cabinetry, the rails and stiles are Birch, the Center Panels are HDF (High Densit Fiberboard) with a Birch Veneer on top.
How are the Cabinet Interiors Finished?
All of our cabinets come with a UV-Coated natural interior. All Glass Door Cabinets are painted / stained to match the exterior.
Are our products CARB2 certified?
YES! All of our products are in compliance with CARB Phase 1 and CARB Phase 2 defined guidelines for composite wood products.
Do our cabinets have “Soft Close” Doors and Drawers?
Soft-Close doors and drawers are a standard feature on ALL cabinets we sell. Excludes inserts labeled as “Non-Soft Close”.
What is the weight capacity of your drawers?
75 lbs
Do we offer Credit Terms?
Unfortunately we do not offer any Dealers credit terms currently.
What is your Return Policy?
We accept returns under certain circumstances. Please visit our return policy page for more information.
Can I have you ship my cabinetry to me as I’m in another State?
Ofcourse! During Checkout, just select DDC to provide shipping, we will get the Weights and Dims and provide you with that information, if you have your own shipping account or pass our rates along to you!
How long after I place my order does it take to pick my cabinets up?
That’s a great question, however, it depends!
- Flat Pack Pickup Orders are available for pickup within (2) hours after the order is submitted
- Flat Pack Delivery Orders are available for local delivery within 3-5 business days after the order has been submitted
Assembled Pickup Orders are available within 5 days after the order is submitted - Assembled and Delivered Orders will be delivered within 10 days once the order is submitted.
What do I do if my order has any damaged items?
If your order is received damaged, please note / document any damages immediately. If this is a LTL / Freight shipment, it is extremely important that you do NOT refuse the shipment. Once any damages are noted, submit a claim for the damaged items with a photo of the damage, Order Number, Customer Name and Delivery Address to Claims@DealerDirectCabinets.com